· Skilled in major relevant computer applications like MS Word and Power Point Presentation and MS Excel.· Skilled in Amadeus, Avaya and CMS tools.· Well-versed in oral and written English language.· Consistently maintain a positive attitude and enjoy helping people.· Possess excellent initiative, social and communication skills.· Cooperatively work with others to produce and deliver a happy and healthy work environment.· Well organized and ;od in dealing with time pressures and deadlines.· Highly flexible, optimistic, ;al-oriented and self-motivated individual.· Enthusiastic in working with people of diverse culture, profession and education.· Proven ability to understand and follow complex instructions to produce a successful outcome.· Proven ability to manage through others.· Strong decision making and problem solving skills.· Able to motivate and lead others in a team environment.· Able to priorities task and workloads in order of importance.
Upon request.
Licensed English Teacher 2013
Bachelor of Education with Specialization in English language
ALFRED NOBEL SCHOOL (August 2019-JULY 2020)Hanoi CityKindergarten Teacher Teaches Jolly Phonics to children ages 4-6 years old. Teaches literacy and numeracy Prepares teaching plan and monthly overview Writes yearly plan for Kindergarten Prepares learning materials and other teaching resources Assess students’ performance and progress and report to parents
icers to achieve agreed key performanceindicators Manage high-level customer complaints escalated from team members Conduct call monitoring and coaching with team members Manage staff strength and shift roster scheduling to ensure proper shift coverage
Undertake any administration associated with employee time sheets, expenditure claims, annualleave application, conducting performance reviews. Support call handling for business partners’ projects/campaigns as and when required.
Cleverlearn English Learning International School ( September 2012 –January 2013)Soong Mariba;, Lapu Lapu CityCebu, PhilippinesJob Description: Plan, organize, and provide instruction in English that meet state and federal standards Address all aspects of communication through appropriate instruction that develops each student’sability to read, write, speak, and listen in the appropriate content area.Lee Friends Language Center ( July 2011 – August 2012)Pusok, Lapu Lapu CityCebu, PhilippinesJob Description: Plan, organize, and provide instruction in English that meet state and federal standards Address all aspects of communication through appropriate instruction that develops each student’sability to read, write, speak, and listen in the appropriate content area. Administer academic and language assessments for the purpose of evaluating student progress formeeting academic learning targets and progress in language acquisition
